Horizon – Service and Professionalism You Can Depend On
Whether you need immediate assistance or have questions about our services, we are ready to support you.
Schedule a Pickup
Whether you’re at home, at the veterinary clinic, or any location where your pet is, we are available around the clock to coordinate a pickup that fits your schedule. You can reach us by phone or online to arrange for transportation. Our compassionate team is here to assist you at any hour, ensuring that you never feel alone during this difficult time. Once scheduled, we confirm the time and location to ensure a smooth process.
Compassionate Handling
Our team will arrive at your home or veterinary clinic at the scheduled time, ready to gently transport your pet with the utmost care. We understand that every pet holds a special place in your heart, and we promise to handle them with the same love and respect they’ve known throughout their lives. The transportation will be discreet and comforting for both you and your family.
Dignified Cremation
Dignified cremation starts with our customized digital tracking software system. This ensures affirmation and transparent accountability throughout the entire process. Every cremation is performed privately. We offer two compassionate and respectful cremation options for you to select between to best honor your pet’s memory. Each service option is designed to give you peace of mind and flexibility to choose what feels right for you and your beloved pet.
Closure and Remembrance
Following the completion of your pet’s cremation, we will return their ashes to you, along with any keepsakes you may have selected. For your convenience, we offer delivery of your pet’s cremains directly to your home or to your veterinary clinic, based on your preference.
Additionally, we provide a range of meaningful memorial options to honor your beloved companion, including beautifully crafted urns, custom clay impression paw prints, keepsake necklaces, memorial planter kits, or even cremains burial at Horizon’s Pet Memorial Gardens.
Our Facility
2320 West Holly Street
Phoenix, Arizona 85009
Horizon’s Oath
Each Horizon employee pledges to uphold the following oath upon beginning employment with us.
Being admitted to the employment of pet cremation services, I solemnly swear to use my knowledge and skills for the benefit of the pet loss society through the precision of my actions, compassion for lost pets and their owners, treating each pet as if they were my own and serving the pet loss needs of each customer.
I will practice my profession conscientiously, with dignity, and in keeping with the principles of pet cremation ethics.
I accept as an obligation of my employment the continual improvement of my professional knowledge and competence.