Lisa Moreno

My senior baby Rusty who was 17 years old recently passed away. Private cremation is extremely important to me.  From start to finish, Horizon has been compassionate and caring. They were with my mother and I every step of the way as we brought him in, and spoke to us in the softest voices that put us at ease. It was hard to let him go but the process here at Horizon was so attentive and reassuring. Cali let us have our final moments with Rusty before saying goodbye and gently discussed the process with us about their Heart to Home package, never rushing us, and helped us with any uncertainty.When we brought Rusty home, I cried seeing the attention to detail Horizon had with my baby boy. I cannot express my gratitude enough. You guys have been so amazing. So quick but NEVER missing a step.Thank you Horizon for taking such good care of my baby boy. Though we never want to say goodbye to our pets again, it is something that will occur once again and I hope Horizon is still here so I can bring my future seniors here in the wonderful care of this team.